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Title

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Pharmaceutical Key Account Manager

Description

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We are looking for a highly motivated and experienced Pharmaceutical Key Account Manager to join our dynamic team. In this role, you will be responsible for managing and growing key accounts within the pharmaceutical industry. You will work closely with clients to understand their needs, develop strategic plans, and ensure the successful execution of those plans. Your primary goal will be to build strong, long-lasting relationships with key stakeholders, drive sales growth, and achieve revenue targets. You will also be responsible for identifying new business opportunities, negotiating contracts, and providing exceptional customer service. The ideal candidate will have a deep understanding of the pharmaceutical industry, excellent communication and negotiation skills, and a proven track record of success in account management. You will be expected to stay up-to-date with industry trends, regulatory changes, and competitive landscape to provide valuable insights and recommendations to clients. Additionally, you will collaborate with internal teams, including marketing, sales, and product development, to ensure alignment and deliver exceptional value to clients. This is a challenging and rewarding role that requires a strategic mindset, strong analytical skills, and the ability to thrive in a fast-paced, dynamic environment. If you are passionate about the pharmaceutical industry and have a proven ability to drive business growth, we would love to hear from you.

Responsibilities

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  • Manage and grow key pharmaceutical accounts.
  • Develop and execute strategic account plans.
  • Build strong, long-lasting relationships with key stakeholders.
  • Drive sales growth and achieve revenue targets.
  • Identify new business opportunities.
  • Negotiate contracts and agreements.
  • Provide exceptional customer service.
  • Stay up-to-date with industry trends and regulatory changes.
  • Collaborate with internal teams to ensure alignment.
  • Provide valuable insights and recommendations to clients.
  • Monitor account performance and report on key metrics.
  • Resolve any issues or conflicts that arise.
  • Conduct regular business reviews with clients.
  • Develop and deliver presentations to clients.
  • Participate in industry events and conferences.
  • Maintain accurate records of account activities.
  • Ensure compliance with company policies and procedures.
  • Prepare and submit regular reports to management.
  • Assist in the development of marketing and sales materials.
  • Contribute to the overall growth and success of the company.

Requirements

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  • Bachelor's degree in Business, Marketing, or a related field.
  • Minimum of 5 years of experience in account management.
  • Proven track record of success in the pharmaceutical industry.
  • Excellent communication and negotiation skills.
  • Strong analytical and problem-solving abilities.
  • Ability to build and maintain strong relationships.
  • Strategic mindset with the ability to think critically.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite.
  • Experience with CRM software.
  • Knowledge of industry trends and regulatory changes.
  • Ability to travel as needed.
  • Strong presentation skills.
  • High level of professionalism and integrity.
  • Ability to handle multiple priorities and meet deadlines.
  • Detail-oriented with a focus on accuracy.
  • Ability to adapt to a fast-paced, dynamic environment.
  • Strong customer service orientation.
  • Fluency in English; additional languages are a plus.

Potential interview questions

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  • Can you describe your experience in managing key accounts within the pharmaceutical industry?
  • How do you develop and execute strategic account plans?
  • Can you provide an example of a successful negotiation you have conducted?
  • How do you stay up-to-date with industry trends and regulatory changes?
  • Describe a time when you resolved a conflict with a client.
  • How do you ensure alignment between internal teams and client needs?
  • What strategies do you use to identify new business opportunities?
  • How do you measure and report on account performance?
  • Can you describe a challenging situation you faced in account management and how you handled it?
  • What do you believe are the key factors in building strong, long-lasting relationships with clients?